Contact

Do You Have A Complaint?

Please get in touch with us via Phone Email or complete the above form. You can also directly contact NDIS https://www.ndiscommission.gov.au/contact-us/makeacomplaint

On receiving your complaint, we will:

• Contact with you within 24 hours to confirm we are addressing your concerns.
• Appoint an appropriate manager to investigate the circumstances surrounding your complaint.
• Contact you as soon as practicable to discuss the findings and to propose solutions and options for your consideration.
• Provide any further information or explanations as required.
• Take immediate action, and appropriate measures to both rectify the situation and prevent any opportunity for a reoccurrence.